Terms of service

Last Updated: 07/10/2025

Welcome to Purpello.
These Terms of Service (“Terms”) govern your access to and use of our website [www.purpello.com] (the “Site”) and any products, services, or digital content we provide (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

1. Company Information

Company Name: Purpello
Registered Address: Building Number 264, Minar Road, Nadathara P.O, Thrissur, Kerala, India, 680751
Email: hello@purpello.com
Phone: +91 9539748686

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using our Site, you confirm that you meet this requirement.

3. Orders and Payments

All orders are subject to availability and confirmation of the order price.
Prices are displayed in Indian Rupees and include/exclude VAT as stated.
Payment must be made using accepted payment methods listed at checkout.
We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

4. Shipping and Delivery

We aim to dispatch orders within 3-5 business days. Delivery times may vary depending on your location.
For more information, please refer to our Shipping Policy.

5. Returns and Refunds

You have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with applicable consumer protection laws.
Please refer to our Returns & Refund Policy for detailed instructions.

6. Use of the Site

You agree not to:

Use the Site for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Copy, distribute, or exploit any content without our permission.

7. Intellectual Property

All content, trademarks, and materials on this Site are owned by Purpello or our licensors.
You may not use, reproduce, or distribute them without prior written consent.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
Nothing in these Terms limits your statutory consumer rights under applicable law.

9. Data Protection

We process your personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page, with the date of last update indicated at the top.

11. Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.
If you are a consumer residing in the European Union, you may also have additional rights under the law of your country of residence.